When it comes to running a condominium corporation, success depends on teamwork between the elected Board of Directors and the professional condo management company, like CMS Real Estate. Each has specific responsibilities – and when they work together, the entire community can benefit.

This guide breaks down the Roles of the Condo Management Company and the condo board, showing how both sides collaborate to keep commercial retail units (CRUs) and industrial bays running smoothly.

Roles of a Condo Management Company

A condo management company, like CMS Real Estate, acts as the operational arm of a condominium corporation. While the board sets policies in place and makes decisions, the management company itself ensures those decisions are carried out effectively and in compliance with Alberta’s Condominium Property Act.

Here’s a list of what management companies handle:

  • Day-to-Day Operations
    Overseeing maintenance and repairs in shared spaces like parking lots, landscaping, snow removal, and building systems.
  • Financial Management
    Collecting condo fees, preparing budgets, managing reserve funds, and providing transparent financial reporting.
  • Bylaw & Legal Compliance
    Helping navigate bylaw regulations and stay compliant with Alberta’s condominium laws.
  • Vendor & Service Coordination
    Hiring and managing contractors for upkeep, inspections, and larger capital projects.
  • Board Support
    Acting as a liaison between the board and owners, ensuring communication stays clear and professional.

In short, the management company handles all the execution so the board can focus on broader leadership, and that way, the property owners themselves don’t need to be involved in the inner workings of this process.

Role of the Condo Board of Directors

The board is elected by unit owners and is responsible for governance and decision-making. While the management company provides expertise and carries out daily tasks, the board:

  • Sets policies and budgets
  • Enforces bylaws and rules
  • Represents the interests of all owners

It’s important to note that board decisions must be made collectively at official meetings – not individually or informally. This ensures fairness, transparency, and consistency.

Board Officer Positions

Within the condo board, members often take on specific officer roles to keep operations organized:

  • President – Chairs meetings, oversees committees, and provides leadership.
  • Vice-President – Steps in when the president is unavailable and often transitions into the president’s role.
  • Secretary – Maintains records and ensures meeting minutes are documented.
  • Treasurer – Oversees the organization’s finances, often presenting financial reports at meetings as well.

How They Work Together

Think of the relationship between the condo board and a condo management company like this:

  • The Board = the decision-makers
  • The Management Company = the implementers

For example, in Calgary’s commercial property sector, a board overseeing commercial retail units (CRUs) may vote to improve parking lot lighting. CMS Real Estate, as the management company, would then hire workers or contractors, manage contracts, and ensure the work is completed properly.

The same applies in industrial bays – where boards may approve a reserve fund project for roof repairs, and the management company coordinates every step to ensure it gets done.

Why This Partnership Matters

With Calgary’s growing commercial and industrial markets, having a licensed condo management company ensures:

  • Regulatory and legal compliance
  • Smooth property management operations
  • Financial tracking and transparency
  • Protection of property value for long-term success
  • Reduced workload for board members

Ultimately, the partnership between the board and the management company keeps condo corporations efficient, compliant, and ready to thrive.

Our Management Services Are Ready for You

Looking for expert management for your commercial units or industrial bays? Contact CMS Real Estate today to see how our certified professionals can support your board and your property.

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